2 September 2025

My Say with Peter Rowe - August 2025

Showing Up: Reflections on the Power Tynan PT Day & Navigating Change Together

Each year, PT Day serves as a touchstone for our team. A moment to pause, celebrate, and this year reflect on what it means to truly ‘show up’ for our clients, our colleagues, and ourselves. As we navigated one of the most significant transitions in Power Tynan’s recent history this year, the idea of truly being present for our clients, our colleagues, and ourselves resonated powerfully.

The Power of Presence: What ‘Showing Up’ Means to Us

‘Showing up’ is more than mere attendance. It means being fully present, actively engaged, and genuinely committed to the needs of those we serve. For our clients, this means being available and responsive, offering not only technical expertise but also a human connection that reassures and inspires confidence. For our team, ‘showing up’ is about supporting each other through both predictable routines and unexpected challenges, fostering a culture where everyone feels seen and valued.

When businesses make it a priority to foster a culture of truly ‘showing up’, where every team member is empowered to be present, engaged, and accountable, the impact reverberates far beyond internal morale. This commitment becomes the engine behind business success, driving improved client satisfaction, greater trust, and sustainable growth. Organisations that embrace this ethos consistently outperform those that treat it as mere rhetoric, because ‘showing up’ translates into stronger relationships, more creative solutions, and a resilient foundation that withstands change. If you bring this spirit into your own business, you’ll find that it’s not just an intangible quality, it’s a measurable advantage, fuelling innovation and excellence at every level.

Embracing Change: Transitioning to a Cloud-Based Future

This year, ‘showing up’ took on new dimensions as we undertook a major software transformation. Moving from a server-based environment and a practice management system that had been our backbone for 23 years, to a modern cloud-based platform. Change, especially at this scale, is rarely easy. It tests our resilience, adaptability, and our willingness to step into the unknown.

Our transition was not just about technology; it was about people. It required every member of our team to show up in new ways: to learn, to unlearn, to support each other through the inevitable frustrations and triumphs. There were moments of uncertainty and we are far from finished, but there were far more moments when someone stepped up. Whether troubleshooting a migration issue, reimagining processes, or simply offering a word of encouragement.

What emerged from this period was not only a more agile and capable firm, but a deeper appreciation for the spirit of ‘showing up’ especially when the path forward isn’t clear. Our focus was to ensure our ability to serve our clients was maintained, because we refused to let disruption define us. Instead, we leaned into our values, trusted each other, and kept our shared purpose front and centre.

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