The new Banking Code of Practice, which commenced from 1 July 2019, is a set of enforceable standards that customers, small businesses and their guarantors can expect from Australian banks.

Key benefits of the new Banking Code of Practice include:

  • Greater protection for customers
  • Basic, low or no fee accounts
  • Stronger enforcement and compliance
  • Easier credit card management
  • Easier for small business

For more information, please visit