Powerline - Summer 2014

Christmas 2014

Christmas will be well and truly upon us by the time you read this edition of Powerline. Christmas is a time for family and friends to catch up and enjoy each other’s company. It is also a good time to reflect upon what we have achieved over the year both from a personal and a business perspective.

In business you can become very isolated and caught up in the moment and never really look down on what has been achieved or what should have been achieved. Business relationships are an important part of this. Yet all relationships are not the same. A relationship built on Trust is one in which both parties contribute. At Power Tynan, we have a Trust formula which we try to live by, for both clients and fellow staff.

Trust = (Knowledge + Reliability + Authenticity)/Self Interest

Knowledge: As professionals, we should have the appropriate skill set to advise, or we should know where to get the appropriate advice.

Reliability: When we say we will do something, we do it and we do it on time. Reliability is important in all dealings.

Authenticity: You have to be yourself as you can’t continually “keep up appearances”.

Self Interest: Everyone needs a degree of this. However, if this is too prominent, the relationship will fail as it will be all about the one individual and not the other party.

When we act at Power Tynan, we try to evaluate our actions to ensure our Trusted Relationship is not compromised.

In these times of change it is so important to have a Trusted Adviser to ensure the decisions made for you are made in your best interests. The world is changing at an ever increasing pace, with all industries being affected by disruptors that challenge how business is being done. To evaluate how these disruptors may affect your business or how you may take advantage of changes in your sector, don’t hesitate to contact your adviser as there is potentially as much upside as there is downside when disruptors appear in your industry.

Please enjoy the extended period off over Christmas and we wish you and your family a safe and happy Christmas.

Paul Hilton

Power Tynan staff visit Teen Challenge centre in Toowoomba

Power Tynan has provided a major funding boost for youth support group Teen Challenge Queensland.

We donated $2,500 from our Charitable Trust to help provide long-term residential treatment and rehabilitation services for young people aged from 16 to 29 who are struggling with issues such as addictions, self-harm, eating disorders, depression and homelessness.

Amanda (pictured centre) presented the cheque to Craig & resident Daina.

Power Tynan staff also took up an invitation from Teen Challenge Queensland’s manager of program operations, Craig Watson, to visit the centre and learn more about its work.

We have also opened online donations to the Trust to further expand its capabilities.

“Our staff give generously to our Trust and we want to provide the same opportunity to our clients and the wider public,” explained Executive Director Amanda Kenafake.

“We have set up a secure system through the Community page of our web site.”

“This wonderful donation will go a long way in our work with young people, particularly in the Darling Downs region,” said Craig.

He said that Teen Challenge receives no government funding and relies completely on the community to support troubled youth.

“Every day we receive at least one call from a young person in real need or from a concerned relative,” said Craig. “Donations such as this are vital if we are to keep our doors open. We currently provide accommodation and rehabilitation for up to 15 young men and five young women. We could increase that to a total of 34 if we could source enough funding for staff and resources.”

According to Daina, the 12-month residential program at Teen Challenge turned her life around.

“I was out of options last year,” she said. “I had no idea how to live my life, to take responsibility for anything. I simply could not cope day to day.” Now Daina is working as an intern at the Teen Challenge centre in Toowoomba and is planning to study social work at university.

If you are in personal crisis and need the help of Teen Challenge Queensland, call 4637 0211 or go to the web site http://teenchallengeqld.org.au

Queensland’s CareFlight aeromedical service has been boosted by a $2,500 donation from Power Tynan.

The cheque to CareFlight was presented to CareFlight Queensland’s south-west Relationship Manager Sarah Delahunty by Executive Director Amanda Kenafake at a ceremony in the Power Tynan Stanthorpe office.

“This important donation can help us further by providing critical equipment on board our flights,” explained Sarah (pictured right with Amanda). “For example, a trauma and blood kit costs us $1,400. We carry these on many missions such as attending major motor vehicle accidents on regional and rural roads.

Amanda Kenafake & Sarah Delahunty

“Every lifesaving mission we fly costs CareFlight an average of $12,500.”

Amanda said: “We truly appreciate the incredible work of CareFlight in regional and rural Australia. Knowing that these funds can have an immediate impact in saving lives is exciting to our team.” Sarah said that CareFlight’s work touches nearly everyone in the community.

“Every dollar a person donates will go toward helping someone the donor knows,” she said. “We help many people in every single community.” CareFlight was established in 1986 to provide rapid response critical care.

Today the organisation operates a fleet of helicopters, aeroplanes and medi-jets to bring a hospital level of care to the critically ill and injured.

CareFlight doctors and nurses are specially trained in pre-hospital and transport medicine. They care for severely injured patients who need emergency treatment at the scene of the incident. They also transport seriously ill patients who need to be moved between hospitals. Currently, CareFlight aeromedical teams care for more than 5,000 patients a year.

The Power Tynan Charitable Trust opened in 2010 and has since donated more than $100,000 to a variety of charities across the Darling Downs, Granite Belt and wider community. Recipients include the Toowoomba Hospice, Lifeline, the Cancer Council, RACQ CareFlight, the Rural Fire Brigade and many more not-for-profit organisations.

Donations can be made online by going to the Charitable Trust page of our website, or call us on 07 4688 8400. All major cards are accepted.

Power Tynan has always had a strong focus on community involvement. The firm’s Charitable Trust has provided more than $100,000 to not-for-profit community organisations over the past five years. Staff are also involved in a number of fund-raising activities such as the annual “Hang Ya Boss Out To Dry” event.

Commitment to community broadens to a personal level as staff members give some of their precious time away from the office to support a range of community organisations and activities. Executive Director Philip Saal says: “We are committed to our community and, as such, will continually provide support as we constantly give back in many ways. We encourage our team members to become involved with community organisations of their choice.”

With a strong interest in fitness and sport throughout the firm, it is not surprising that sporting groups feature prominently in the list of community organisations supported. A number of staff volunteer as treasurers or committee members in sports associations and clubs.

School activities also rank strongly as most staff have young children, so they give their time to Parents and Friends groups.

The groups we support include TGS P&F, Fairholme Foundation, Stanthorpe Zonta Club, S.I.L.A. Inc, Stanthorpe YMCA, That Dam Ride (an annual charity bike ride), Stanthorpe Australia Day Triathlon, Glennie Foundation, Highfields Community Sports Centre, Toowoomba Mountain Bike Club, NFP Summerfruit Australia, Rangeville State School P&C Association, Toowoomba Dominoes Netball Club, Stanthorpe United Football Club, Ballandean Football Club, Australian Small Winemakers, Stanthorpe Sports Association, St Josephs P & F, University of Southern Queensland advisory board, Downlands College and the Catholic Diocesan Education Board.

“We encourage our team members to become involved with community organisations of their choice.”

Sarah Pearce

Sarah Pearce of our Stanthorpe office recently celebrated five years with Power Tynan.

  1. Date and Place of Birth
    14th August in Toowoomba
  2. Education
    I attended St Joseph’s Stanthorpe from Pre-School until Grade 7 and then went onto Stanthorpe State High School where I completed Grade 12 in 2003. I then moved to Brisbane in 2004 and completed a Diploma in Hospitality Management (and have not done anything with hospitality since!)
  3. Hobbies and Interests
    I love cooking, listening to live music, going on drives around the place with the family and going to the park with my daughter, Hannah. I also love Christmas so I am a bit of a Christmas light nut!
  4. When did you start working at Power Tynan?
    I started working at Power Tynan on 12th October 2009 and was married on 31st October which meant I worked only two weeks before heading off on my honeymoon. I was lucky that Gilda and Amanda were very understanding and let me have the time off!
  5. Why did you apply for a job at Power Tynan?
    I was working at a newsagency when a member of the Power Tynan staff whom I knew told me of a position that had become available. I knew a few of the staff at Power Tynan and thought it would be a great place to work, so I applied and was lucky enough to get the job!
  6. Why do you enjoy working at Power Tynan?
    I love my work and everyone is great to work with! It a lot it easier to get out of bed and come to work when you have a happy workplace to go to!

Each quarter we interview one of our clients to get an insight into their business. This issue we spoke to Henry and Miriam Heron and Hugh Bradshaw of Heron Eyecare, which celebrated its 25th anniversary on 4th November, 2014.

When did your business commence?
Heron Optometrists opened in 1989 in Ruthven Street, Toowoomba. After six years we bought and moved the business to a property on Russell Street. Hugh Bradshaw joined Heron Optometrists in 2009 and is now a partner in the practice. He has the same core values as Henry and Miriam. We changed the business name to Heron Eyecare in 2010 to better reflect our mission of primary eye care providers and to differentiate our business from corporate optometrists that focus on retail rather than health.

What does your business do?
We provide optometry and professional primary eyecare with an emphasis on caring for eye health. This includes seeing patients of all ages, highly specialised contact lens work and foreign body removal. All three optometrists are trained and qualified in ocular therapeutics. We also dispense quality frames and lenses. We have a glazing lab onsite for making up some prescriptions on the spot. Heron Eyecare has friendly caring optical staff to assist with pretesting and dispensing.

What makes your business successful?
We attribute our success to the fact that we strive to provide the best eye examinations with the best equipment, and we genuinely care for the visual outcomes and the eye health of all our patients. We have continued to invest in equipment from the day we began. Part of our success comes from being a local family business with family values.

What has been your biggest achievement to date?
Providing state-of-the-art world-class eyecare to Toowoomba.

What is one piece of advice you would give to someone starting up a business?
Believe in yourself and do not compromise on your own values. Watch for opportunities and find your own niche for which you can grow a passion. Do not be a follower.

How do you relax from the pressures of being in business?
Most people who have met Henry know that he loves his fishing - among other passions. Miriam enjoys family time, golf and yoga. Hugh loves rugby and golf and is very busy at home with three small children.

National Export and Innovation Conference held at the Empire Theatre in Toowoomba

Export & Innovation Conference

Power Tynan exhibited at the TSBE Ag in the Asian Century, National Export and Innovation Conference held at the Empire Theatre in Toowoomba at the beginning of October.

This opportunity allowed us to showcase our organisation to business leaders, senior government officials, prominent industry representatives and leading academics who came together to hear from industry leaders and listen to Australian business success stories.

The Conference shines a spotlight on some of the emerging realities around Asian growth.

Social Club Gets Cooking

Toowoomba staff of Power Tynan held their first Social Club outing on Friday, 17th October at The Sauce Kitchen.

A fantastic time was had by all, making tapas and enjoying great company.

Thank you to the staff at The Sauce Kitchen for a wonderful evening!

Baby News

Congratulations to Bridgette Callaghan and her partner Clayton, who welcomed little Emily Jo into the world on Monday 27th October.

Boh (left) and Justin at the Cirrus opening. Photo courtesy of Robyn Hills Photography

Flying high

Boh Burima and Justin Still recently attended the launch of Cirrus Aircraft’s newest sales centre and the latest Cirrus SR22 aircraft along with an update on the production progress of the new Vision SF50 personal jet. Boh and Justin were invited to attend by client Ross Harrison, who is the Chief Executive of Cirrus Sunshine Coast.

Working as a Team

Power Tynan staff took part in their first session of ‘Building our Team – Creating a Common Language’ facilitated by SeeChange Consulting. The session covered the Action Learning Cycle and High Performance Teams and allowed the groups to participate in activities during which they could reflect on and review their performance while working as a team.

The feedback from staff has been fantastic and we are looking forward to having SeeChange's Maria and Tracy back in February to run the second session.

Toowoomba’s Best Dressed winners Paul Best and Teresa Ley

Melbourne Cup celebrations

Melbourne Cup celebrations were held in both the Stanthorpe and Toowoomba offices, with staff placing their votes for Best Dressed Male and Female in each office. Stanthorpe winners were Brett McEvoy and Toni Jackson with Paul Best and Teresa Ley taking out the prizes in Toowoomba.

"Old Bags" raises funds for women

Fiona Vasta and Elvee Brisbane of our Toowoomba office recently attended the YWCA Old Bags Lunch held to celebrate women’s leadership and raise funds to continue their transformative work with Queensland women.

There was also an auction of pre-loved handbags (‘old bags’) donated by iconic Australian women including Quentin Bryce, Julia Gillard, Anna Bligh and Kay McGrath.

More baby news

It is with great excitement that we can announce Elizabeth O’Shea (one of our Accounting Team Managers in the Toowoomba office) and her partner Richard are expecting the birth of their first child. From 23rd January 2015, Liz will be on maternity leave for approximately six to 12 months.

Liz will make every effort over the coming months to introduce her clients to the relevant staff member handling tax affairs in her absence, or alternatively you will be notified via correspondence of the new staff members’ contact details.

Christmas Wonderland

On Monday 15th December, members of the Toowoomba office are volunteering at the Christmas Wonderland held in Queens Park, an event which raises much needed funds for three major local charities: Lifeline Darling Downs & South West Qld Ltd, Toowoomba Hospital Foundation and Toowoomba Hospice.

CEO Paul Hilton explained: "Power Tynan volunteers each year at Toowoomba’s Christmas Wonderland to help celebrate Christmas within the Darling Downs community. It is great to see the young children (and not so young!) enjoy the atmosphere of a truly community-minded Christmas event. Our staff enjoy the interaction with patrons at this event and is a way to have fun outside the workplace.

"At this time of year it is important to ensure all of our community can enjoy the festive season in a safe and happy environment. Assisting with this event is truly a worthwhile and rewarding experience for all."

Bringing back the Mo for men's health

Movember is all about bringing the moustache back to the workplace and the lads of Power Tynan were looking mighty fine throughout the month, with 19 of our (male) staff taking part this year!

The lads have raised more than $7,000 to help fund men's health programs. Around the world the Movember community has raised $580 million to date and funded more than 800 programs in 21 countries. This work is saving and improving the lives of men affected by prostate cancer, testicular cancer and mental health problems.

Paul Best led the charge for hairy upper lips for charity. He says: “I'm passionate about this cause because my family has been touched by prostate cancer and we still see too many men dying unnecessarily from this disease. Each year around 20,000 Aussie men are diagnosed and more than 3,200 sadly die from prostate cancer.

"I hope, with the support to fund this important work, we can create a world where no man dies of prostate cancer.” As the month wrapped up, we presented awards for the best efforts throughout the event.

Of course, Paul took out "Mister Movember". Dan Beck took the dubious award of "Miss Movember" because he kept hiding his upper lip. The "Mo of the People" award went to Andrew Crestani on a popular vote and Brad Hancock received the award for "Most Funds Raised" for amassing an amazing $2,640.

There is still time to show your support! You can donate online to the ‘Powerful Mo’s’ team by visiting http://au.movember.com/team/1534265

The lads have raised more than $7,000 to help fund men’s health programs.